HOW TO APPLY FOR A JOB?

STEP 1
APPLICATION FORM

Complete our candidate application form. This way your CV is on our system and we can reach out to you when there is a job that matches your needs.

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STEP 2
GET IN TOUCH

Message an agent on WhatsApp to review your helper candidate application. Note that the agent may request additional documents.

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STEP 3
STAY IN TOUCH

Stay in touch by asking your agent questions such as: Have I submitted all the documents? What’s my application status? Are there any interviews for me?

Incomplete applications
are not considered!

WHAT ARE THESE DOCUMENTS?

During the application and screening process, we may request additional documents to complete your profile and ensure you’re fully prepared for placement. These documents help us present you confidently to potential employers and ensure all legal and safety standards are met.

DOCUMENTS REQUIRED
FOR ALL APPLICANTS

Regardless of the helper category you’re applying for, the following documents are typically required:

  • Your updated CV (if not already included in the application form)
  • A clear profile photo (yes – we ask for a smiling photo for a reason!)
  • Copy of your ID
  • Proof of residence (e.g. utility bill, bank statement, or other official documents)
  • Reference letters or contactable references
  • A recent criminal background check (This can be done at PostNet or through Helpers@Home)

DOCUMENTS DEPENDING ON
YOUR HELPER CATEGORY

Depending on the role you’re applying for (e.g. nanny, housekeeper, cook, au pair, care worker), we may also request:

  • Certificates or training relevant to your category
  • A short intro video, especially for childcare and elderly care roles
These documents help us ensure your application is complete, trustworthy, and competitive. They also help families feel confident and safe when choosing the right helper for their home. In addition, having these documents ready can help speed up your application and improve your chances of placement.

Please be prepared to provide these during the screening process.

HELPER CATEGORY REQUIREMENTS

NANNY

  • Matric Certificate or Equivalent
  • 3+ yrs Experience as a Nanny
  • Child Minding Certificate(s)
  • First Aid Certificate(s)
  • Transport to get to Work
  • Non Smokers
  • Nanny Orientation Attendance

HOUSEKEEPER

  • Literate in English or Afrikaans
  • 4+ yrs Experience as a Housekeeper
  • Housekeeping Certificate(s)
  • First Aid Certificate(s)
  • Transport to get to Work
  • Non Smokers
  • Housekeeper Orientation Attendance

AU PAIR

  • Matric Certificate or Equivalent
  • 1+ yrs Experience as an Au Pair
  • Child Minding Certificate(s)
  • First Aid Certificate(s)
  • Valid Driver’s Lisence
  • Vechile (2011 – current models only)
  • Non Smokers
  • Au Pair Orientation Attendance

CARE WORKER

  • Matric Certificate or Equivalent
  • 4+ yrs Experience as a Care Worker
  • Care Worker Certificate(s)
  • First Aid Certificate(s)
  • Transport to get to Work
  • Non Smokers
  • Care Worker Orientation Attendance

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