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Profile Code: CR/43/S10092024 |
| Info | Detail |
| Salary: | R5500 – R6000 |
| Languages: | Able to read and write English, Sepedi & basic Afrikaans |
| Reside: | Olievenhoutbosch, Centurion |
| Availability: | Immediately, live-in and live-out |
| Driver’s License: | N/A |
| Car type: | N/A |
| Dependents ages: | Children are now adults |
| Who will take care of them if you are employed: | They can take care of themselves |
| Health: Clinic visits – how often: | Not often, only when sick |
| Can you get your medicine on weekends | Yes |
| Institution | Detail |
| High School | Motsheudi High School – Grade 11: 2002 |
| Certificates/ Diplomas | IQ Academy – Certificate of Competence Hospitality & Tourism Management: 2015 |
| Centurion Academy – Business Management: Currently; studies to be completed in 2025 |
| Years in total | |
| Housekeeper | 13 years |
| Job name: | Guesthouse |
| About | Worked as a housekeeper; later worked as a supervisor/general assistant & Receptionist |
| Duration: | 2010 – 2023 |
| Housekeeping Duties: | |
| Cleaning Rooms and Common Areas: Keeping lounges, kitchens, dining areas, and reception areas clean and tidy | |
| Laundry Services | |
| Guest Assistance: Providing basic assistance to guests, such as answering questions or fulfilling requests (e.g., extra towels or pillows) | |
| Handling Lost and Found Items | |
| Safety and Security | |
| Duties and responsibilities of the kitchen and dining room | |
| Checking stock levels to determine purchases | |
| Front of house Duties: | |
| Reception and Admin | |
| Managing daily operations | |
| Assisting guests with reservations, check-ins & check-outs | |
| Scheduling of staff | |
| Filling monthly expenses | |
| Meals prepared included: | |
| Cupcakes | |
| Cucumber rolls with feta cheese | |
| Muesli, yogurt and fruit | |
| Croissant and tea/coffee | |
| Quiche | |
| Kingklip fish | |
| Other meals according to the menu |
| Guesthouse | Feedback |
| From when to when did she work for you: | 2010 – 2023 |
| Why is she no longer employed? | She resigned |
| What were her Duties? | At first, she was a part-time housekeeper during the 2010 World Cup and shortly after that, she worked full-time as a housekeeper, in the front as a receptionist and she made meals, mainly breakfast. She was an all-rounder |
| How was her personality at work? | She was a star. Our guests and returning guests loved her services |
| What would you say your former employee needs more training in? | Nothing, really. I do know that she is currently studying, and she did some courses in the past working at the guesthouse. |
| What did she excel in? | She was a fast learner hence she did many duties other that housekeeping |
| Loyalty to her work? | Very loyal |
| Was she mostly on time for work? | Yes, she stayed at the headquarters at the guesthouse |
| How was her personality towards the kids and animals or the elderly in the house? | She was lovely with my daughter and my sister’s daughter too |
| Her thoroughness? | She was always good with what she did at work |
| Activities she did with the kids, any feedback here? | She looked after my child and niece |
| How many days in a week did she work? | She worked full-time |
| Did she cook? Example of the meals? | Yes. She helped cook meals on our menu |
| Did she give notice when she resigned/ if applicable? | Yes, she did |
| Would you recommend her to work with children? | Definitely. She helped raise my daughter as well from birth |
| Communication skills? | Her communication skills were good. She also worked with guests, so it was important to have good communication |